Customer Service and Interpretation of 8 U.S.C. 1367 Confidentiality Protections for U.S. Citizens
This technical update incorporates the policy guidance that U.S. Citizenship and Immigration Services (USCIS) announced June 12, 2024, that interprets the confidentiality protections under 8 U.S.C. 1367 as ending at naturalization. USCIS is making this change as the previous practice of maintaining 8 U.S.C. 1367 protections beyond naturalization created burdens for some naturalized U.S. citizens. This policy will result in naturalized citizens having full access to USCIS electronic benefit processing and critical customer service tools that are available to other U.S. citizens. This guidance became effective July 12, 2024.
Effective date and application
This guidance became effective July 12, 2024.
Key changes
This technical update incorporates the policy guidance that U.S. Citizenship and Immigration Services (USCIS) announced June 12, 2024, that interprets the confidentiality protections under 8 U.S.C. 1367 as ending at naturalization. USCIS is making this change as the previous practice of maintaining 8 U.S.C. 1367 protections beyond naturalization created burdens for some naturalized U.S. citizens. This policy will result in naturalized citizens having full access to USCIS electronic benefit processing and critical customer service tools that are available to other U.S. citizens. This guidance became effective July 12, 2024.