General policyPOLICY UPDATE
Tools Outage
USCIS will conduct system maintenance to the Contact Relationship Interface System (CRIS) on Wednesday, Feb. 19, 2025 at 11:50 p.m. through Thursday, Feb. 20, 2025 at 2:00 a.m. Eastern.
Key changes
USCIS will conduct system maintenance to the Contact Relationship Interface System (CRIS) on Wednesday, Feb. 19, 2025 at 11:50 p.m. through Thursday, Feb. 20, 2025 at 2:00 a.m. Eastern.
During this time frame, users may experience technical difficulties with one or more of the following online tools:
Check Case Processing Times
Service Request Management Tool (SRMT)
We apologize for any inconvenience this may cause.
