What to Do If You Made a Mistake on Form I-539
This article explains what to do after discovering an error on a mailed Form I-539: wait for the I-797C receipt with a receipt number, then contact USCIS customer service to correct minor errors, use InfoPass to book an appointment at a local office, write an explanatory letter if needed, or respond to a Request for Evidence. It notes that serious errors may lead to denial, requiring a new filing and fee, and that those whose legal status has expired must depart promptly.
Any application form should be checked repeatedly before submission, since errors really do waste everyone's time. Still, given how many pages these forms have, typos are understandable. So if you discover a mistake on Form I-539 after mailing it, you can call USCIS customer service to correct it, book an appointment at a nearby USCIS office, possibly write a letter to USCIS explaining the error, or you may receive an RFE (Request for Evidence) notice from USCIS.
Waiting for the Receipt Number
If your application has no fatal errors—such as a missing filing fee, an unsigned form, or missing pages—the lockbox facility will enter it into the system and issue a receipt. The receipt is Form I-797C and carries a receipt number. At this point your application has not yet entered the review stage.
You will need the receipt number both to correct errors and to check your case status. If you discover a mistake on your form before receiving the receipt, please wait patiently and contact the USCIS Contact Center only after you have the receipt number. A receipt number beginning with CSC (or WAC) indicates the California Service Center; one beginning with VSC (or EAC) indicates the Vermont Service Center.
If you filed Form G-1145, you will receive a text message and/or email notification containing the receipt number.
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Calling USCIS Customer Service to Correct Errors
For minor errors, USCIS customer service representatives can make corrections directly in the system. Common minor errors include: First name and Last name entered in reverse order, incorrect date format (the U.S. format is month/day/year), spelling mistakes, and incorrect document numbers.
If you are in the United States, you can call USCIS customer service at 800-375-5283 and provide your receipt number. The representative can locate your case and help correct it, and will give you a reference number. A few days later, you can contact customer service again, provide this reference number, and check whether the correction has been completed.
You Can Book an Appointment at a Nearby USCIS Office
USCIS offers an online appointment system called InfoPass. Applicants can schedule an appointment within the next 14 days, bring supporting documents (if any), and go to the nearest USCIS office to have staff correct errors on the form. You may also bring an interpreter. There is no fee for the appointment.
You May Need to Write a Letter to USCIS Explaining the Error
If customer service representatives cannot correct certain errors, they will advise you on the next steps. You may need to write an explanatory letter to USCIS, citing the receipt number and attaching supporting documents.
USCIS May Issue a Request for Evidence
If USCIS discovers an error while processing your case, it will usually issue a Request for Evidence (commonly known as an RFE) asking you to explain the situation. Take the RFE seriously and do not delay. There is no fee to respond to an RFE.
Of course, if your error is so serious that USCIS considers the application too flawed and denies the case, you can only resubmit the form and pay the fee again; if your legal status has already expired and you cannot apply again, you must depart the United States as soon as possible.
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